Buwelo was founded in 2017 by a team of senior contact center veterans who have been designing and managing high-performance customer care operations for Fortune 100 companies. They knew that the world's best-performing contact centers all have one thing in common: They have an exceptional culture that results in ultra-low attrition.
So, we at Buwelo set out to build a legendary agent-centric culture designed to attract and retain the very best talent....and it worked!!! Today, Buwelo has some of the lowest attrition levels in the industry resulting in our ability to consistently outperform other BPOs, while reducing costs.
Buwelo is a multinational BPO company providing world-class Customer Care, Tech Support, Back Office, and Sales support for some of the largest brands in the world, in more than 20 languages.
The Philippines is the customer service capital of the world for good reason. Rated #1 "Best accent and English-speaking for offshore."
More importantly, Buwelo has wisely built its sites away from high-attrition hotspots like Manila and other major cities. Buwelo has proven that location is key to success in the Philippines.