What We Do
Delivering best-in-class inbound/outbound support founded on empathy, kindness, and a First Call Resolution.
REVENUE CYCLE MANAGEMENT
We specialize in highly complex and labor-intensive RCM processes including Prior Authorizations, Benefits Investigation, Insurance Verification, and medical billing.
PAYMENT / ORDER PROCESSING
PCI-DSS certified processing environment allows for secure processing of payments.
Scheduling, dispatch, and appointment setting/confirmation services.
24 x 7 world-class tier 1 & 2 tech support solutions
EMAIL, CHAT & TEXT SUPPORT
World-class multi-channel support delivering real-time CX. Leverage our world-class tools, or have us use your systems.
General patient support including RX Refills, Intake, Appointment setting, Enrollments, Claims Support, Appeals/Denials and Q&A.
We handle a variety of unique labor-intensive processes including clerical, data entry, and research.
Accelerate your sales team with a team of outbound/inbound sales and lead generation specialists.
PROGRAMMING & DEVELOMENT
Scale up your dev team with talented developers at a fraction of the cost of a US-based employee.
What Our Clients Say
CEO - Leading Medical Supply
"Thanks for all your help! Your team did such a great job that Buwelo is the only BPO I recommend, and I've worked with numerous BPOs."
INDUSTRIES WE SERVE
HEALTHCARE & PHARMACY
RETAIL & E-COMMERCE
HEALTH & WELLNESS
HOME & CONSUMER SERVICES
FINANCIAL & BANKING
When the Customer Experience Matters
In today's world, a great CX always matters. At Buwelo, we are in the business of helping you create better connections with your customers. Let us help you combine the best technology, technique, and talent to upgrade your CX today.