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Companies seeking to upgrade their Customer Experience choose Buwelo.
We are a BPO built to outperform.
Technology-Driven Solutions
We help you apply the right technologies in the right places to help you build better customer interactions and streamline costs.
Global Presence
We own and operate world-class contact centers around the globe giving you access to better customer care talent at a fraction of the cost.
Secure Environment
PCI-DSS, SOC 2 type II, and ISO 27001 certified and HIPAA-compliant.
Our environments deliver optimum security for all client applications
Why Choose Buwelo?
Our
Leadership
For nearly 25 years, Buwelo leadership has designed and managed complex outsourcing solutions for nearly every industry. We apply the best techniques, the right talent, and the very best technologies.
94%
Client retention rate over 5 years
72%
Growth from word of mouth
30
Years of offshore/nearshore experience
How we create successful partnerships, EVERY time.
DEDICATED APPROACH
Your company will receive a fully-dedicated team solely focused on your company's mission, goals, and company culture. NO SHARED AGENTS!
ONBOARDING DONE RIGHT
We have built a proven onboarding strategy designed to help you easily transition to an outsourcing partnership. Our US-based training and client account teams work directly with your staff to replicate your training & QA programs.
TRANSPARENCY
Buwelo brings first-rate reporting and tracking tools that give our clients a window into daily performance at every level. It's like we're in the next room.
WE GUARANTEE
A SECURED ENVIRONMENT
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